We actually answer
Questions, bugs, complaints about Margo — the desk is open. Most answers are below; for everything else, email us and a human at LMTD Arcade will get back to you.
Contact us
Email support@lmtdstudios.com for help with the game, bug reports, privacy requests, or anything else. Include your device model and iOS version for technical issues — it speeds things up considerably.
Privacy & your choices
Cash Dash has no accounts, no cloud save, and collects no personal details. Your tracking choice controls everything that leaves the device.
Read the full privacy policy, or change your choice any time in iOS Settings → Privacy & Security → Tracking → Cash Dash.
Frequent questions
Does Cash Dash work offline?
Yes. The whole game plays offline. You only need a connection if you choose to watch an optional rewarded ad.
I deleted the app. Can you restore my progress?
No — and we want to be upfront about it. Cash Dash has no accounts and no cloud save. All progress (coins, tycoons, pets, districts, missions) is stored only on your device, so deleting the app permanently deletes your progress. It cannot be restored or transferred to another device.
Are there paid items or in-app purchases?
No. There is nothing to buy with real money. Everything in the store is unlocked with the coins and cash you collect by running.
What ads does the game show?
Only rewarded ads that you choose to tap — for a revive after being caught, a doubled run payout, or a small coin bonus. There are no banner ads and no forced interstitials.
How do I turn tracking on or off?
Open iOS Settings, go to Privacy & Security, then Tracking, and toggle Cash Dash. Declining does not restrict the game in any way — it also turns off analytics and crash reporting entirely.
The game stutters or crashes on my device. What should I try?
First, make sure you are on the latest version of Cash Dash and of iOS. Then try closing other apps and relaunching. If the problem continues, email us with your device model and iOS version — crash reports reach us automatically only if you allowed tracking, so a short description helps a lot.
How do I request or delete data connected to me?
Almost everything lives on your device, so deleting the app deletes it. For the analytics data described in our privacy policy, email us and we will handle your request within 30 days.